Getting Support

Overview

HostSpace Kubernetes Engine (HKE) is an advanced Kubernetes orchestration platform designed for enterprise use. It emphasizes automated scaling, robust monitoring capabilities, and high availability features. This documentation provides guidance on how to access support within the HKE environment.

Key Features/Components

Automated scaling of resources
Comprehensive monitoring tools
High availability configurations

Step-by-step instructions or configuration details

Accessing Support:
- To access support in HKE, navigate to the support section of the HKE dashboard.
- Fill out the support ticket form with relevant details including issue description, severity level, and any supporting documentation.

Best practices and recommendations

Provide clear and detailed information when raising a support ticket to expedite the resolution process.
Regularly monitor support ticket updates for any requests for additional information or actions.

There are no specific commands or API references related to accessing support in HKE.

Common pitfalls and solutions

Pitfall: Incomplete information provided in the support ticket.
Ensure that all necessary information is included when raising a support ticket to avoid delays in resolution.

This documentation provides a brief overview of how to access support in HostSpace Kubernetes Engine (HKE) and offers best practices to streamline the support process.